Wer sollte bei der Auswahl & Einführung eines CRM-Tools involviert werden? Außerdem, warum ein Ziel nicht immer zum Erfolg führt.
Choosing a CRM: Which Teams Should Be Involved in the Selection Process?
Neben den üblichen Verdächtigen sollte laut diesem Artikel auch jemand aus dem Bereich Finanzen teilnehmen. Warum?
"Inviting a Senior Financial team rep to a CRM demo could be instrumental in detecting hidden fees that could skyrocket a product’s TCO (total cost of ownership)."
Not meeting your goals
"I gave up daily vlogging recently. On January 1, 2017, I announced I’d start uploading a video every single day. There was no end in mind. Some people have taken on this challenge and lasted days. Some people have lasted years. I lasted a little over 3 months."
Foto: Yan Ots